Complaints Investigations
Complaints Investigations in London
At Solutions for Health & Social Care Ltd, we take complaints and untoward incidents seriously and undertake thorough investigations. Email us for more details.
Efficient complaints investigations
Local authorities and NHS Trusts providing care services are increasingly looking outside their organisations for people who can provide impartial assessments of complaints from the public.
We also investigate complaints against education and housing services in London and across the UK.
Local social care services
A large part of our work is concerned with investigating complaints for local authority services.
Our impartial investigations have ranged across all client groups and our particular expertise lies in the examination of the very complex and challenging issues raised by users of social care services.
What can Solutions for Health & Social Care Ltd offer?
- A service aimed at agencies in public, voluntary, and commercial care sectors, including education and housing
- An independent perspective is provided on complaints with particular expertise in complex and challenging circumstances
Client groups covered include:
- Local authority children's services
- SEN services
- Schools
- Adult services: older people, people with learning disabilities, people with mental health problems
Joint investigations
new approaches are being taken in services jointly run by health and local authority social care services.
Complaint investigations are increasingly being undertaken jointly as it becomes obvious that concerns lie in the blurred boundaries between the two organisations.
Email us now!
For independent and impartial assessments, email or call Solutions For Health & Social Care Ltd now.
Call now 020 328 7178
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